> For the complete documentation index, see [llms.txt](https://docs.eventnook.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eventnook.com/add-on-products/eventnook-digital-passport-program.md).

# EventNook Digital Passport Program

## EventNook Digital Passport Program – User & Staff Guide

### 🎯 Overview

The EventNook Digital Passport Program is a gamified engagement tool that allows attendees to collect digital stamps by visiting booths, activities, or zones during an event.

Each attendee is assigned a **unique digital passport**, accessible via a personal link.

{% embed url="<https://www.youtube.com/watch?v=mm7LET69dL0>" %}

***

### ⚙️ Key Features

* 🔗 Unique passport link per attendee
* 📧 Easy distribution via email or WhatsApp
* 📱 Mobile-friendly passport page
* 📷 QR code scanning at checkpoints
* 🔄 Real-time updates (with refresh)
* 🎯 Gamified engagement experience

***

### 👤 For Attendees

#### 1. Access Your Digital Passport

* Each attendee receives a **unique passport link**.
* This link can be sent via:
  * Confirmation email and/or
  * Reminder email

📌 Example Link:\
[https://reg.eventnook.com/myorder/mysessions/](https://reg.eventnook.com/myorder/mysessions/eid_Mzc3MDfWNTJ0czQFAA/10174811ZGBI?uid=a77073e780ce3b69ab4453af9285d5551c7f3a)...

* Click the link to open your **personal passport page**.

***

#### 2. View Your Passport Page

* The passport page shows:
  * Your progress
  * Completed checkpoints
  * Remaining activities
* This page is **unique to you** and cannot be shared.

***

#### 3. Visit Booths / Activities

* Go to different:
  * Booths
  * Exhibitions
  * Activity zones
* Each location is a **checkpoint** where you can earn a stamp.

***

#### 4. Get Your Passport Scanned

* At each checkpoint:
  * Present your passport (QR code/page) to the staff
  * Staff will scan your QR code

✅ A digital stamp will be recorded instantly.

***

#### 5. Refresh to See Updates

* After each scan:
  * Refresh your passport page
  * Your updated progress will be displayed

***

### 🧑‍💼 For Event Staff&#x20;

#### 1. Scan Attendee QR Code

* At your booth or station:
  * Use the scanning tool provided by EventNook&#x20;
  * Scan the attendee’s QR code from their passport page

***

#### 2. Confirm Successful Scan

* Ensure the scan is successful
* The attendee’s passport will be updated in real time

***

#### 3. Encourage Participation

* Remind attendees to:
  * Refresh their page
  * Visit more checkpoints
  * Complete challenges

***

### 💡 Tips for Best Experience

#### For Attendees

* Bookmark your passport link for quick access
* Keep your phone ready for scanning
* Visit as many booths as possible

#### For Staff

* Ensure scanner is ready at all times
* Guide attendees if they are unsure
* Promote participation actively

***

### ❗ Troubleshooting

* **Passport not updating?**\
  → Refresh the page
* **Cannot access link?**\
  → Check your email or go to onsite helpdesk
* **QR code not scanning?**\
  → Check internet connection&#x20;

### ❓ Frequently Asked Questions (FAQ)

#### Can staff use their own device to scan attendee QR codes?

**Yes, you can use your own device to scan.**

However, please note the following:

* You will need to download the official EventNook scanning app from the App Store. (Please confirm with EventNook to ensure you are using the correct app.)
* Ensure you are aware of your organization’s **data privacy policies** when using a personal device.
* It is recommended to **remove/uninstall the app after the event** for security and data protection purposes.

📌 Tip: If possible, using official event devices is preferred for better control and compliance.

***

### 🏁 Summary

1. Attendee receives unique link
2. Opens personal passport page
3. Visits booths/activities
4. Staff scans QR code
5. Attendee refreshes page to track progress

***

Enjoy the experience and have fun collecting your stamps! 🎉


---

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